Privacy policy
At Bevel Payment Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our platform, or interact with our payment services. By using Bevel Payment Solutions, you agree to the practices described in this policy.
"Personally Identifiable Information" (PII) refers to any data that can be used — alone or in combination with other information — to identify, contact, or locate a specific individual. Please read this policy carefully so you understand exactly how your information is handled.
What Information Do We Collect?
When you register for an account, process a payment, or interact with our platform, we may collect the following:
- Full name and business name
- Email address and phone number
- Billing address and mailing address
- Payment and transaction data (processed securely through our payment gateway)
- Device information, including IP address, browser type, and operating system
- Usage data, such as pages visited, features used, and session duration
- Identity verification information required for financial compliance (e.g., KYC/AML purposes)
When Do We Collect Information?
We collect information when you:
- Create or update a Bevel Payment Solutions account
- Process or receive payments through our platform
- Submit a form, request support, or contact our team
- Subscribe to our newsletter or marketing communications
- Browse or interact with our website or app
How Do We Use Your Information?
We use the information we collect to:
- Set up, manage, and maintain your account and access to our services
- Process payments and facilitate transactions on your behalf
- Comply with financial regulations, including identity verification and fraud prevention
- Send transactional communications such as receipts, alerts, and account updates
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our platform and user experience
- Send relevant product updates, offers, or service announcements (you may opt out at any time)
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Meet our legal and regulatory obligations as a payments company
How Do We Protect Your Information?
We implement industry-standard security measures to keep your data safe:
- All sensitive data is encrypted in transit using SSL/TLS technology
- Payment data is processed through a PCI-compliant gateway and is never stored directly on our servers
- Access to personal data is restricted to authorized personnel with a legitimate business need
- We conduct regular security reviews and monitoring to detect and respond to potential threats
- Our systems are protected against unauthorized access through layered security controls
Do We Share Your Information?
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Payment processors and banking partners — to facilitate transactions and settlement
- Compliance and regulatory bodies — when required by law, court order, or regulatory obligation
- Service providers — vendors who support our operations (hosting, analytics, customer support tools) and are contractually bound to handle data responsibly
- Business partners — only as necessary to deliver services you've requested, under appropriate data protection agreements
- Corporate transactions — in connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of that transaction
Cookies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, maintain session security, and understand how users interact with our site.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may limit the functionality of parts of our platform.
Data Retention
We retain your personal data for as long as your account is active or as required to fulfill the purposes outlined in this policy. For regulatory and compliance purposes, certain financial records may be retained for up to seven (7) years in accordance with applicable law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — update or correct inaccurate information
- Deletion — request that we delete your data, subject to legal retention requirements
- Portability — receive your data in a structured, machine-readable format
- Objection — object to certain types of processing, including marketing
- Restriction — request that we limit how we use your data
To exercise any of these rights, contact us at info@bevelpayment.com.
Children's Privacy
Bevel Payment Solutions' services are intended for business use and are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt action to remove it.
CAN-SPAM Compliance
If you receive marketing emails from us, you may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly. We commit to:
- Never using misleading subject lines or sender information
- Clearly identifying our messages as commercial communications
- Including our business address in all marketing emails
- Honoring opt-out requests promptly
California Privacy Rights (CalOPPA & CCPA)
If you are a California resident, you have additional rights under California law, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a California-specific privacy request, contact us at privacy@bevelpayments.com.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify affected users via email within 72 hours of becoming aware of the incident, in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated effective date. For significant changes, we will notify you via email or a prominent notice on our platform.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:
Bevel Payment Solutions info@bevelpayment.com United States